Privacy policy

Policy

OMRS Website (www.omrs.org) is owned and operated by the Orders and Medals Research Society (OMRS).

Privacy

OMRS takes the privacy of its customers very seriously. Please read the following policy to understand how we will treat your personal information when you use our site.

Data Protection

OMRS operates in accordance with current data protection legislation.

The information we collect

In order to provide you with the best service we can, we collect certain personal information about you. When you become a member or pay for purchases via the site, we will need to collect information about you to process the transaction and fulfil your order. This information may include, but is not limited to, details such as your name and your address.

What do we do with your personal information?

The OMRS uses your personal information to keep you informed about events and news that we think will be of interest to you. If you have chosen to receive them, we will also use your information to provide you email bulletins and other email alerts letting you stay up-to-date about relevant events and offers. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. We disclose your information to third parties only for providing the above services to you. We do not sell, rent or trade your personal information to third parties for marketing purposes without your consent.
The Society does not handle or store credit card information used to purchase items through its on-line shop.

Cookies

OMRS uses membership and ecommerce software that require the use of cookies.

The website uses session cookies, which are not stored on the user’s computer persistent storage (e.g. disk) and only kept in computer memory (RAM) for the duration of the user’s visit.

The website uses session cookies, which are also essential for being able to provide service to the end user, which puts them into the ‘strictly necessary’ category described in the regulations.

Consent

By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by the OMRS in the manner set out in this Privacy Policy. If you have any questions or concerns about the information we hold about you, you can also contact us using the email subject Administrative & General.

Security

Our secure server ensures that your personal details stay personal.

How do I know if a website is secure?

Every credit card purchase you make at our website is done through our payment system provider PayPal who use Secure Server Technology. This provides many security features, including:

  • Authentication: this assures your browser that your data is being sent to the correct computer server, and that the server is secure.
  • Encryption: this encodes the data, so that it cannot be read by anyone other than the secure server.
  • Data Integrity: this checks the data being transferred to ensure it has not been altered.

Our online payment facility is PayPal and will accept payment either through a user’s PayPal account or via most major credit cards.

Our secure server software encrypts information, ensuring that Internet transactions stay private and protected. Our website uses a security protocol called ‘SSL3’.

Delivery and Postage

Merchandise from the OMRS Shop will be sent separately and delivered by post to the same address on your file. Items will be sent First Class within 14 working days. If we cannot deliver these items within this time we will contact you by email.

Postage for merchandise is calculated as a flat fee and is shown on each individual item ordered dependent on destination.

Ticket exchange and refunds

OMRS Convention tickets cannot be returned or exchanged.

Merchandise returns policy

Unused items from the online shop may be returned with no explanation required if you change your mind within 7 working days after the goods have been received. Please return to:
OMRS Shop RMS PO BOX 6195 Royal Leamington Spa CV31 9UU United Kingdom